Effective Date: 2nd May, 2025
Welcome to HP Service Care. By accessing and using our website https://hpservicecare.com and our services, you agree to comply with and be bound by the following Terms of Services. Please read them carefully.
Acceptance of Terms
By using this website and our services, you acknowledge that you have read, understood, and agreed to these Terms of Services. If you do not agree, please do not use our website or services.
Services Offered
HP Service Care provides:
- Laptop, printer, computer, and mobile repairing services
- Onsite repairing services
- Computer assembling services
- CCTV installation and maintenance
- Laptop rental services
- Refurbished product sales
All services are provided subject to availability and technical feasibility.
Booking & Payment
- Service requests can be made through our website, phone, WhatsApp, or email.
- Payment terms will be communicated upon service confirmation.
- Full or partial advance payments may be required for certain services, parts, or rentals.
Service Warranty
- Warranty is applicable only to specific repairs and parts, as communicated during service booking.
- Warranty terms may vary based on the type of service or product provided.
- Damage caused by misuse, mishandling, or third-party intervention is not covered.
Customer Responsibilities
- Ensure accurate information is provided during service booking.
- Allow reasonable access to devices or premises for onsite services.
- Back up personal data prior to submitting devices for repair. HP Service Care is not responsible for data loss.
Limitation of Liability
HP Service Care is not liable for:
- Any indirect, incidental, or consequential damages.
- Delays caused by external factors such as supply chain issues or third-party delays.
- Loss of data or functionality during repair unless otherwise guaranteed in writing.
Cancellation & Refund Policy
- Service bookings can be canceled before the technician is dispatched.
- Refunds, if applicable, will be processed according to the specific service agreement and within a reasonable time frame.
Intellectual Property
All website content, logos, graphics, and service descriptions are the property of HP Service Care and may not be copied, reproduced, or used without prior written consent.
Changes to Terms
We reserve the right to modify these Terms of Services at any time. Changes will be updated on this page, and continued use of our services constitutes acceptance of the revised terms.
Governing Law
These Terms of Services are governed by the laws of India, and any disputes will be subject to the jurisdiction of the courts located in Kolkata, West Bengal.
Contact Us
For any questions regarding these Terms, please contact us at:
- Phone: +91 98317 87449
- Email: hello@hpservicecare.com
- Address: 42, M. G. Road, Karunamoyee, Kolkata – 700082