Effective Date: 2nd May, 2025
At HP Service Care, accessible from https://hpservicecare.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website and services.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, contact number, email address, service location, and device details provided when booking a service or making an inquiry.
- Non-Personal Information: Browser type, IP address, pages visited, and usage data collected via cookies to improve website performance.
How We Use Your Information
We use the information we collect to:
- Process service bookings and inquiries.
- Provide repair, maintenance, and support services.
- Send service updates, confirmations, and promotional offers.
- Improve website functionality and customer experience.
- Comply with legal obligations.
Sharing of Information
We do not sell, trade, or rent your personal information. We may share your data only in the following cases:
- With our trusted service technicians and partners strictly for service delivery.
- When required by law or to protect our legal rights.
Data Security
We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, or disclosure.
Cookies
Our website uses cookies to enhance your browsing experience and track site performance. You can choose to disable cookies through your browser settings.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
Your Rights
You may request access, correction, or deletion of your personal information at any time by contacting us.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Phone: +91 98317 87449
- Email: hello@hpservicecare.com
- Address: 42, M. G. Road, Karunamoyee, Kolkata – 700082
Policy Updates
We may update this Privacy Policy periodically. Changes will be posted on this page with the updated effective date.